Temporary Suspension (Cooldown / Self-Exclusion):
If you need a short break, go to the "Responsible Gaming" section in your profile. There you can set a cooldown period (1–30 days) or self-exclusion (6 months–5 years). It takes effect immediately upon confirmation — you will not be able to log in or deposit during that period.
Permanent account closure:
To permanently close your account, contact us via Live Chat at the Help Center or by email (support@bdbat.best) to submit a request. Please include your registered mobile number and the reason for closure.
- If you have a valid balance, you will be given the opportunity to withdraw it first.
- For accounts that have already completed KYC, identity re-verification may be required.
- Accounts are typically closed within 1–2 business days.
- To open a new account with the same number, contact the Help Center.
What you can do on the mobile browser:
- Live & Pre-Match Betting on All Sports
- Deposits & Withdrawals via bKash, Nagad, and Rocket
- Claiming Promotions & Using Bonuses
- Account Profile & KYC Upload
- Live Scores & Match Statistics
- Live Chat at the Help Center
The app does offer push notifications and slightly faster loading, but no features are missing from the browser version. Open bdbat.best in Chrome or Firefox and tap "Add to Home Screen" for an experience that feels just like a native app.
For the best experience Download the App — though betting will remain available without it.
Minimum Bet:
- Sports Betting: minimum ৳50 per bet
- Live Betting: minimum ৳50 (৳100 on select markets)
- Casino games: starting from ৳10 (varies by table game and slots)
- BKash / Nagad / Rocket: ৳300
- Bank Transfer: ৳500
- BKash / Nagad: ৳500
- Bank: ৳1,000
Important: Before each bet, the minimum and maximum limits are displayed directly on the bet slip — no need to look them up separately.
For two members of the same family:
Two people living at the same address can each open a separate account — as long as each account is registered under a different person's name, a different mobile number, and different NID details. That said, keep the following in mind:
- Logging into two accounts from the same device may trigger a system alert.
- The same payment number cannot be used for two separate accounts.
- If multiple accounts are detected from the same IP address, a verification process may be initiated.
Both accounts may be suspended and any remaining balances forfeited. Opening multiple accounts to take advantage of bonuses is strictly prohibited.
If you're unsure, ask the Help Center in advance — we'll assess your situation and give you the right guidance.
Step-by-step password reset process:
- Go to the login page at bdbat.best.
- Click the "Forgot Password?" link.
- Enter your registered mobile number and tap the "Send OTP" button.
- A 6-digit OTP will be sent to your phone — usually within 1–2 minutes.
- Verify with OTP.
- Set a new password (at least 8 characters, combining uppercase letters and numbers).
- Log in with your new password.
If your mobile number has changed: In this case, you will need to contact support directly. After identity verification through KYC, your number will be updated and your password reset — this typically takes 1–2 business days.
Warning: Never share your password reset OTP with anyone — bdbat will never ask for your OTP.
Required Documents:
- National ID Card (NID): Clear photos of both the front and back (JPEG/PNG, maximum 5 MB).
- Alternatives: Photo of the data page of your passport or birth registration certificate (for age verification).
- Selfie: In some cases, you may be asked to take a selfie holding your NID.
- Log in and go to your profile.
- Click on the "KYC Verification" or "Document Upload" option.
- Upload your images and submit.
If your photo is rejected: This is usually caused by blurry images or cropped/incomplete information. Retake the photo in good lighting and upload it again. If the problem persists, contact the Help Center.
Real-time scores:
Go to the Sports Events page and select the "Live" tab. For every match in progress, you can see the current score, overs, and wickets (for cricket) or goals and match minute (for football). Scores refresh approximately every 3–5 seconds.
Match information you'll have access to:
- Cricket: current run rate, required run rate, batsman and bowler stats, recent ball-by-ball history.
- Football: possession, shots on target, corners, cards.
- Tennis: set, game, and point scores.
Live video streaming is available for selected matches — however, this may require an active balance in your account or a minimum bet amount. Not all matches include streaming; those that do are marked with a streaming icon in the Sports Events list.
Go to the Sports Events page And check the "Live" tab — you'll be able to see which matches are currently in progress.